Your satisfaction is important to us. If you have any questions about your order, please contact us and we will reply within 1-2 business days.
All items in our shop are not made until you order it. All items in our shop are handmade with superior quality, genuine, full grain Napa, Horween and Stoned Oil leathers. Full grain applies to the natural grain that is one of a kind to each hide. For this reason, the grain is in a natural form and may vary from item to item. Each item therefore is one of a kind. We hope you enjoy the item that is unique and beautiful as you.
Custom and Personalized Orders:
We welcome and accept custom orders on a case-by-case basis. Custom order request acceptance depends upon details, which include, but are not limited to the following:
- Resource (time equity, materials, etc.) availability.
- Size and scale of proposal.
- Lead time constraints.
- Terms and Conditions compliance, etc.
To enlist this non-refundable / non-returnable service for any of our items, - for wholesale bulk orders, or to create a new custom leather bag design (Patent and copyright infringement laws apply.) - please send us a message using the contact us page.
PRIVACY & SAFETY
We Do Not Sell Your Personal Information
Information We Collect
To fulfill your order, you must provide us with certain information (which you authorized Wix to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide Pelt And Post with additional personal information (for a custom order of leather bags, for example), if you contact us directly.
Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
-as needed to provide Pelt And Post services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
-when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
-if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
Transfers of Personal Information Outside the US
We may store and process your information through third-party hosting services in the EU and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we am deemed to transfer information about you outside of the US, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
If you reside in certain territories, including the US, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we am required to store data for legal reasons) we will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the US and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Us
For purposes of US data protection law, Wix and Pelt And Post are the data controllers of your personal information. If you have any questions or concerns, or to access, correct or delete personal information held by Wix and Pelt And Post, you may contact Pelt And Post for assistance.
We accept wholesale and bulk purchases. Limit 100 units per order to receive at cost pricing. Payment in full is required up front. Please view our return policy before inquiring.
We use a secured SSL certified payment platform that accepts debit card and credit card transactions.
For your convenience, we also offer the option of checkout using PAYPAL.